Current DISS CATS Status: GREEN
Current DISS JVS Status: GREEN
Current DISS Appeals Status: GREEN
: System is fully functional without any
: System is
experiencing functionality issues or partial outage.
: System is down and
users do not have access to the application.
Last Updated: February 13, 2020
ATTENTION! DISS USERS:
If you are experiencing problems opening documents in DISS while
using the Google Chrome browser, please note this is not a DISS related
issue. The issue is that the default
settings on your computer have changed to open PDFs using Google Chrome
instead of Adobe as a result of a patch update.
You need to set Adobe as the default by following these
Find a PDF on your computer
Right click on the file
Select "open With"
Select "choose another app"
Select the box "always open with this app" and select
Adobe Select "ok"
This should resolve the problem. If it doesn’t, please
contact the Joint Service Provider (JSP) for additional assistance.
ATTENTION! ADDITIONAL INSTRUCTIONS FOR PKI CERTIFICATE
After successfully registering your PKI certificate to your DISS
user account, please close the current browser window and open a new browser
session to log back into the DISS application with your newly registered PKI
cert. The webpage will NOT
automatically redirect you to the DISS Login page after registering your
ATTENTION! DISS USERS:
Users may receive an error of "SITE NOT SECURE" or
SETTINGS ARE OUT OF DATE" when trying to access
DISS. In order to fix the issue please go to
https://public.cyber.mil/pki-pke/pkipke-document-library/ and then go to page
5 and run the "INSTALLROOT 5.5 NIPR 64-BIT WINDOWS
INSTALLER." If blocked by your system administrator, please
get in contact with your IT department for assistance.
ATTENTION! DISS JVS USERS:
If you can pull a subject up using an SSN search but you are
unable to see them when you select View Users please verify you have a SMO
relationship with them (Please see the JVS User Manual; sections 22.214.171.124 and
ATTENTION! DISS USER MANUALS:
DISS user manuals are now available within the application as
ATTENTION! JPAS ACCESS:
DISS Users are required to maintain access to
JPAS. For additional information, please see the DISS Fielding
ATTENTION! APPEALS ACTIONS:
Please ensure that ALL Appeals actions are recorded in DISS and
ATTENTION! REQUESTING SUPPORT WITH DISS PROVISIONING:
If you are requesting support with DISS provisioning, please
submit your provisioning package to the DSS, VROC DISS Provisioning
ATTENTION! EXPERIENCING ISSUES WITH YOUR DISS
If you are experiencing issues with your DISS account please
contact the DMDC DISS Customer Call Center (CCC) at 1-800-467-5526 or E-mail
the CCC at: email@example.com
ATTENTION! DISS ACCOUNT REQUEST INFORMATION:
Please contact your component for assistance obtaining access to
DISS and determining your role(s). You will need to complete the
necessary training and the DD Form 2962 (PSSAR) system access
form. Additional information and the form is available on the PSA
Website under Access Request.
ATTENTION! DISS ONE-TIME REGISTRATION REQUIRED:
Please be aware that the first time you login to DISS you will
have to register your PIV card. Your account manager will provide
your initial User ID and Password to register. **When logging in
with your PIV you must use the certificate that you registered with.**
ATTENTION! KNOWN ISSUES:
DISS CATS: You may experience timeout exceptions or unrecoverable errors
that log you out of the system when doing the following: uploading and
reading documents to include; case documents, RFA task details submission and
DISS JVS: You
may experience timeout exceptions or unrecoverable errors that log you out of
the system when doing the following: uploading and reading documents, CSR
task details submission and reading.
ATTENTION! DISS ELIGIBILITY & ACCESS VERIFICATION
NOT AVAILABLE YET:
The eligibility and access verification remains in JPAS.
ATTENTION! DISS QUESTIONS:
Contact the DMDC DISS Customer Call Center (CCC) at
1-800-467-5526 with questions or concerns using the DISS
application. JVS users: Ensure you have your Security
Management Office (SMO) Name when you call the CCC for
The Defense Information System for Security (DISS), once fully
deployed, will replace the Joint Personnel Adjudication System (JPAS), to
serve as the system of record to perform comprehensive personnel security,
suitability and credential eligibility management for all military, civilian,
and DOD contractor personnel. DISS provides secure communications
between Adjudicators, Security Officers and Component Adjudicators in support
of eligibility and access management. DISS will deploy in a phased approach,
with Phase 1 (DISS 1.0) being rolled out to users incrementally, starting
with WHS and ending with Industry.
The U.S. Department of Defense is committed to making its
electronic and information technologies accessible to individuals with
disabilities in accordance with Section 508 of the Rehabilitation Act (29
U.S.C. § 794d), as amended in 1998. For persons with disabilities experiencing difficulties
accessing content on a particular website, please email the DoD Section 508
mailbox: DoDSection508@osd.mil. In your message, please indicate the nature
of your accessibility problem, the website address of the requested content,
and your contact information so we can address your issue. For
more information about Section 508, please visit the DoD Section 508 website.
OMB CONTROL NUMBER: 0704-0542
OMB EXPIRATION DATE: 10/31/2021
AGENCY DISCLOSURE NOTICE
The public reporting
burden for this collection of information is estimated to average 20 minutes
per response, including the time for reviewing instructions, searching
existing data sources, gathering and maintaining the data needed, and
completing and reviewing the collection of information. You may send comments
regarding this burden estimate or any other aspect of this collection.
Address is provided in SoRN. Respondents
should be aware that notwithstanding any other provision of law, no person
shall be subject to any penalty for failing to comply with a collection of
information if it does not display a currently valid OMB control number.