Current DISS CATS Status: GREEN
Current DISS JVS Status: GREEN
Current DISS Appeals Status: GREEN
GREEN : System is fully functional without any issues.
YELLOW : System is experiencing functionality
issues or partial outage.
: System is down and
users do not have access to the application.
Updated: March 13, 2019
ATTENTION! JPAS ACCESS:
are required to maintain access to JPAS.
For additional information, please see the DISS Fielding Plan.
ATTENTION! DQI to Remove All PSI CSR's Submitted Between
9/7 - 9/20/2018:
All "Provide Supplemental Information" (PSI) CSR's
submitted between 7 SEPT through 20 SEPT associated with a closed case have
been automatically closed. The DISS Team will run a DQI on 12 OCT to
remove all affected PSI CSR's. If you submitted a PSI CSR on a closed
case during this timeframe and need action taken on it, please resubmit your
CSR after 12 OCT.
ATTENTION! UPDATE ON INDUSTRY DISS JVS
o DMDC is
auto-provisioning one Hierarchy Manager in the Security Management Office
(SMO) within DISS with the Account Manager and Security Officer role.
The provisioned Hierarchy Manager will be responsible for provisioning
additional user roles to meet SMO mission, to include adding additional
Account Managers who are a parent and subordinate child SMO.
Many users have been auto-provisioned; if so, were sent an e-mail to the
e-mail address recorded in JPAS. If you did NOT receive an e-mail with
instructions for obtaining your username and you are currently:
An Account Manager in JPAS **AND** 2)
on the Key Management Personnel (KMP) list for your SMO
Update (or add if not one listed) your e-mail address in JPAS, then
Send an e-mail to:
firstname.lastname@example.org with Subject: DISS JVS Industry Provisioning Request.
verify you are on our list - so please do
not send an e-mail if you do not meet the criteria listed above.
If you are
an Account Manager in JPAS but not on the KMP please continue to check your
e-mail for guidance. Please
do not submit PSSARs directly to the DMDC CCC this will only delay getting
you provisioned. We will contact you. Please continue to
monitor this site/application for updates.
ATTENTION! DISS ACCOUNT REQUEST INFORMATION:
Please contact your component for assistance obtaining
access to DISS and determining your role(s).
You will need to complete the necessary training and the DD Form 2962
(PSSAR) system access form. Additional
information and the form is available on the PSA Website under Access
ATTENTION! DISS ONE-TIME REGISTRATION REQUIRED:
Please be aware that the first time you login to
DISS you will have to register your PIV card.
Your account manager will provide your initial User ID and Password to
register. **When logging in with your
PIV you must use the certificate that you registered with.**
ATTENTION! KNOWN ISSUES:
CATS: You may experience timeout exceptions or
unrecoverable errors that log you out of the system when doing the following:
uploading and reading documents to include; case documents, RFA task details
submission and reading.
DISS JVS: You
may experience timeout exceptions or unrecoverable errors that log you out of
the system when doing the following: uploading and reading documents, CSR
task details submission and reading.
ATTENTION! DISS ELIGIBILITY & ACCESS VERIFICATION
NOT AVAILABLE YET:
The eligibility and access verification remains in
ATTENTION! DISS QUESTIONS:
Contact the DMDC DISS Customer Call Center (CCC)
at 1-800-467-5526 with questions or concerns using the DISS application. JVS users:
Ensure you have your Security Management Office (SMO) Name when you
call the CCC for assistance.
The Defense Information System for Security
(DISS), once fully deployed, will replace the Joint Personnel Adjudication System
(JPAS), to serve as the system of record to perform comprehensive personnel
security, suitability and credential eligibility management for all military,
civilian, and DOD contractor personnel.
DISS provides secure communications between Adjudicators, Security
Officers and Component Adjudicators in support of eligibility and access
management. DISS will deploy in a phased approach, with Phase 1 (DISS 1.0)
being rolled out to users incrementally, starting with WHS and ending with
The U.S. Department of Defense is committed to making its
electronic and information technologies accessible to individuals with
disabilities in accordance with Section
508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended in 1998.
For persons with disabilities experiencing difficulties accessing content on
a particular website, please email the DoD Section 508 mailbox: DoDSection508@osd.mil.
In your message, please indicate the nature of your accessibility problem,
the website address of the requested content, and your contact information so
we can address your issue. For more
information about Section 508, please visit the DoD Section 508 website.
FOR OFFICIAL USE ONLY (FOUO)
In accordance with DOD Regulations and the Privacy Act of 1974,
you must safeguard personnel information retrieved through this system. DOD Regulations are: 5 USC 301 -
Departmental Regulations, DoD 5200.1-R - The Information Security Program,
Title 5, United States Code, Section 552a Public Law 93-579 (Privacy Act of
1974), DOD Directive 5400.07 - The Freedom of Information Act (FOIA) Program,
DODD 5400.11-R - DOD Privacy Program, and DTM-04-009 Security Classification
PRIVACY ACT STATEMENT
AUTHORITY: DoD 5200.2-R, Department of Defense Personnel Security Program
Regulation; E.O. 12829, National Industrial Security Program; the DISS
Account Management Policy; and E.O. 9397, as amended. PRINCIPAL PURPOSE(S): To provide a common,
comprehensive medium to record, document, and identify personnel security
actions within the Department including submitting adverse information,
verification of security clearance status, requesting investigations, and
supporting Continuous Evaluation activities.
USE(S): The blanket routine uses found at http://dpcld.defense.gov/Privacy/SORNsIndex/Blanket-Routine-Uses/
CONTROL NUMBER: 0704-0542
OMB EXPIRATION DATE: 10/31/2021
AGENCY DISCLOSURE NOTICE
reporting burden for this collection of information is estimated to average
20 minutes per response, including the time for reviewing instructions,
searching existing data sources, gathering and maintaining the data needed,
and completing and reviewing the collection of information. You may send
comments regarding this burden estimate or any other aspect of this
collection. Address is provided in SoRN.
Respondents should be aware that notwithstanding any other provision of law,
no person shall be subject to any penalty for failing to comply with a
collection of information if it does not display a currently valid OMB