Current DISS CATS Status: GREEN
Current DISS JVS Status: GREEN
Current DISS Appeals Status: GREEN
GREEN : System is fully functional without any issues.
YELLOW : System is experiencing functionality
issues or partial outage.
: System is down and
users do not have access to the application.
Updated: December 28, 2018
ATTENTION! DQI to Remove All PSI CSR's Submitted Between
9/7 - 9/20/2018:
All "Provide Supplemental Information" (PSI) CSR's
submitted between 7 SEPT through 20 SEPT associated with a closed case have
been automatically closed. The DISS Team will run a DQI on 12 OCT to
remove all affected PSI CSR's. If you submitted a PSI CSR on a closed
case during this timeframe and need action taken on it, please resubmit your
CSR after 12 OCT.
ATTENTION! UPDATE ON INDUSTRY DISS JVS
o DMDC is
auto-provisioning one Hierarchy Manager in the Security Management Office
(SMO) within DISS with the Account Manager and Security Officer role.
The provisioned Hierarchy Manager will be responsible for provisioning
additional user roles to meet SMO mission, to include adding additional
Account Managers who are a parent and subordinate child SMO.
Many users have been auto-provisioned; if so, were sent an e-mail to the
e-mail address recorded in JPAS. If you did NOT receive an e-mail with
instructions for obtaining your username and you are currently:
An Account Manager in JPAS **AND** 2)
on the Key Management Personnel (KMP) list for your SMO
Update (or add if not one listed) your e-mail address in JPAS, then
Send an e-mail to:
email@example.com with Subject: DISS JVS Industry Provisioning Request.
verify you are on our list - so please do
not send an e-mail if you do not meet the criteria listed above.
If you are
an Account Manager in JPAS but not on the KMP please continue to check your
e-mail for guidance. Please
do not submit PSSARs directly to the DMDC CCC this will only delay getting
you provisioned. We will contact you. Please continue to
monitor this site/application for updates.
ATTENTION! DISS ACCOUNT REQUEST INFORMATION:
Please contact your component for assistance
obtaining access to DISS and determining your role(s). You will need to complete the necessary
training and the DD Form 2962 (PSSAR) system access form. Additional information and the form is
available on the PSA Website under Access Request.
ATTENTION! DISS ONE-TIME REGISTRATION REQUIRED:
Please be aware that the first time you login to
DISS you will have to register your PIV card.
Your account manager will provide your initial User ID and Password to
register. **When logging in with your
PIV you must use the certificate that you registered with.**
ATTENTION! KNOWN ISSUES:
CATS: You may experience timeout exceptions or
unrecoverable errors that log you out of the system when doing the following:
uploading and reading documents to include; case documents, RFA task details
submission and reading.
DISS JVS: You
may experience timeout exceptions or unrecoverable errors that log you out of
the system when doing the following: uploading and reading documents, CSR
task details submission and reading.
ATTENTION! DISS ELIGIBILITY & ACCESS VERIFICATION
NOT AVAILABLE YET:
The eligibility and access verification remains in
ATTENTION! JPAS ACCESS:
are required to maintain access to JPAS.
For additional information, please see the DISS Fielding Plan.
ATTENTION! DISS QUESTIONS:
Contact the DMDC DISS Customer Call Center (CCC)
at 1-800-467-5526 with questions or concerns using the DISS application. JVS users:
Ensure you have your Security Management Office (SMO) Name when you
call the CCC for assistance.
The Defense Information System for Security
(DISS), once fully deployed, will replace the Joint Personnel Adjudication
System (JPAS), to serve as the system of record to perform comprehensive
personnel security, suitability and credential eligibility management for all
military, civilian, and DOD contractor personnel. DISS provides secure communications between
Adjudicators, Security Officers and Component Adjudicators in support of
eligibility and access management. DISS will deploy in a phased approach,
with Phase 1 (DISS 1.0) being rolled out to users incrementally, starting
with WHS and ending with Industry.